At Prop Firm Gurus, we are committed to delivering real results,not empty promises.
Our refund policy is straightforward, fair,and designed to give you confidence while pursuing your prop firm trading goals.
If your prop firm challenge is not successfully completed during Phase 1 or Phase 2, Prop Firm Gurus will cover the cost of your next challenge of the same account size with one of our verified prop firm partners. Our experienced team will manage your new challenge strategically and professionally, at no additional charge, giving you a second chance to achieve success.
In the rare event that a funded account under our management does not perform as expected, we will purchase a replacement challenge of the same size with a trusted prop firm. Our team will manage this account at no extra cost until it is successfully passed, ensuring you have another opportunity to achieve steady, long-term trading results.
This policy does not apply if the selected prop firm is later found to be fraudulent, unethical, or operating improperly. Situations that fall under this exclusion include, but are not limited to: ● Denial of legitimate payouts ● Unexplained or arbitrary account closures ● Lack of transparency, unfair practices, or other unethical behavior